Veterinarians

Kim Retchloff, DVM

Veterinarian/Practice Owner/Manager

I started Tender Heart Animal Clinic in January of 2006 in Springfield, Missouri. After outgrowing our original location, we made a move to Rogersville in the summer of 2008. We have continued to grow and improve.

I received my Doctorate of Veterinary Medicine from Iowa State University School of Veterinary Medicine in 2000. I graduated with my undergraduate degrees in Biological Sciences and Zoology from Colorado State University.

My family has always been my biggest supporters and a huge part of Tender Heart Animal Clinic. My favorite thing to do when not at the clinic is to spend time with my husband, Barry, and my kids, Dexten and Tiya. They are my pride and joy. As a family, we enjoy spending time with our array of animals, from the cattle to the exotics. We spend most of our time outdoors, working cattle, hiking, working on our endless projects, playing a friendly game of basketball. There is never a dull moment!

Danan Bradley, DVM

Dr. Danan Bradley Dave graduated from Missouri State University in 2008 and from the University of Missouri’s College of Veterinary Medicine in 2013. Dr. Bradley has a strong interest in internal medicine and dentistry. Dr. Bradley started doing relief work for the clinic in 2019 and joined the Tender Heart team full time in November 2022.

Dr. Bradley her husband Mayur and family, share their home with 2 cats, Wifi and Widget. She is also a horse enthusiast and likes going on trail rides with her horse Rimrock.

When not at work, she enjoys reading, playing piano, baking yummy treats that she brings to work, and playing video games.

Chrystelle “CJ” Volckmann, DVM, MPH

Dr. Chrystelle “CJ” Volckmann is a 2023 graduate of the University of Missouri, where she earned both her Doctor of Veterinary Medicine and Master of Public Health degrees. She brings experience from rural mixed-animal practice, where she cared for a wide variety of species and developed a special passion for surgery and client care.

CJ and her husband Jacob share their home with two dogs, two cats, a rabbit, four horses, cattle, and a flock of chickens. Outside of work, she enjoys spending time outdoors, traveling, hiking, and exploring new sights. She is excited to get to know everyone and care for their animals.

Management Staff

LaCinda Lewis

Practice Manager

I am a dedicated professional with 35 years of management experience. Beyond my career, I cherish my role as a wife, mother, and grandmother, finding immense joy in my close-knit family.

I share my life with my husband, two children, eight grandchildren and two great-grandchildren, alongside 3 bonus children and four grandchildren. With a deep appreciation for nature and animals, I embrace the tranquility of the outdoors and treasure the moments spent with family. I find unparalleled peace and clarity in the simple pleasure of sitting atop a tall horse, letting the world fade away as I clear my mind. I like to think that my life is a beautiful blend of professional achievement, familial love, and a deep connection to the world around me.

Technician Staff

Jill

Lead Veterinary Technician

Jill is one of our very talented veterinary technicians. She has made animal care a priority since she was quite young, volunteering in a veterinary hospital at the age of 11. She is a 2009 graduate of Jefferson College with an Associates of Applied Science degree in Veterinary Technology. Jill is married with two adorable little boys. She shares her home with three dogs, two horses and one cat. In her free time, she enjoys boating and horseback riding. Jill promoted to this position in February 2022.

Ashley

Veterinary Technician

I joined the Tender Heart team in December 2023. I grew up on a small family farm and have enjoyed working with and being around animals my whole life. In my free time I enjoy training and spending time with my 5 dogs, riding my horses, and just being outdoors.

Christa

Veterinary Technician

Hello! My name is Christa. I joined the Tender Heart team in September of 2025. I am a mom of 2 beautiful children and 1 fur baby. I love working with people and animals, so being a vet tech fits both those passions great. In my free time, we enjoy spending time together as a family, enjoying nature and I love doing word searches. I look forward to helping you take the best care possible for your fur babies.

Ashlee

Veterinary Technician

I knew I wanted to work with animals since I was a little girl. I graduated Crowder College with an Associates in Applied Science of Veterinary Technology. I am currently working on my Bachelors Degree. I am married with 2 dogs and a cat. I spend my free time fishing with my dad or hanging out with friends. My dream is to continue my education in the veterinary field and be an inspiration with my knowledge to others who are joining the field.

Reception Staff

Christiane

Receptionist

I began my veterinary career in 2003 as a part-time receptionist for Rogersville Animal Hospital. I remained with the practice in 2008 when it was purchased by Dr. Retchloff and became Tender Heart Animal Clinic. I enjoy working at the front desk and taking an active role in client relations. When away from the clinic, I love spending time with my husband of nearly 30 years and our beautiful daughter. Our home is filled with all sorts of furry companions and my greatest joy is spending time with my exotics. Each and every day is an adventure!

Alesha

Receptionist

I grew up on my grandparents small farm and immediately found my place with helping and caring for animals. I have an animal rescue background, working with fear aggression and confidence building in dogs. I enjoy studying animal behavior and I am currently working toward my NACA II & III certification, as well as finishing my bachelors in Animal Science.

Jane

Receptionist

Hi there! My name is Jane. I have a passion for people and animals alike. When I’m not working, I’m an avid reader and writer. I don’t believe in bad days and strive to make everyday a good one for both others and myself.

Kennel Staff

Becky

Kennel Manager

Becky began working as a kennel technician at Tender Heart in March 2016. Since that time, she has taken the helm as Kennel Manager and keeps our boarding pets happy and healthy! Becky shares her home with two very spoiled dachshunds and four precocious cats.

Yeriel

Kennel Tech

Hello! My name is Yeriel. I strive to give the best care to all the fur babies that come into THAC. I love learning your pets personalities and showing them they are welcomed, loved and cared for!

I am the happy momma to my own dog, Luna. I have been interested in animal health for some time now and hope to complete my education for Vet Tech.